Facility Information

Emergency Services

Contact the Discovery Center, the Gatehouse, or a Camp Host in person or call (520) 586-4141 during business hours to report an emergency. After hours call 911. Ambulance and hospital facilities are available in the town of Benson.

Parking

The main parking lot for the Discovery Center is located at the third turn off to the right after leaving the Contact Station. General parking is available throughout the lot, thirteen handicapped accessible parking spaces and two Van Accessible sites are available in the northeast section of the lot, and sixteen oversized RV parking spaces are located in the southeastern section of the lot.  A section designated for eight school or tour buses is located at the second turn off to the right after leaving the Contact Station. A lot with twenty-three spaces is located at the Guindani trailhead located on the far southwest end of the park at the end of the main road.

Discovery Center (Visitor Center)

Discovery CenterThe Discovery Center is located on the northeast end of the main parking lot. Visitors should arrive one hour prior to tour time in order to obtain tickets and experience Discovery Center activities. The facility consists of the front desk, a theater presentation, museum, gift shop, an amphitheater, and food concession. At the Front Desk, customers may get park information, pick up reservation tickets or purchase walk-up tickets. (Walk up tickets may or may not be available on any given day, reservations are highly recommended.)

In the Tenen–Tufts Theater, a video presentation (15 minutes long) plays twice an hour. The program highlights the discovery aspect of the cave. The Museum contains exhibits on cave formations, cave life, hydrology, and history. The Gift Shop offers a wide array of cave related and southwestern themed souvenirs, gifts and practical items to meet the needs of travelers. The amphitheater may host a variety of interpretive programs, weddings or other special events. There is also a Discovery Center Scavenger Hunt for Kids.

Gift Shop

Open 10:00 am to 5:00 pm (summer hours) and 9:00 am to 6:00 pm (winter hours). Store phone number is (520) 586-4166.

In our gift shop, you will find tasteful unique gifts with southwestern flavor. Our selection changes often to keep it fresh and new. We offer a variety of Kartchner Caverns State Park logo souvenirs for Adults and Kids. Shirts, jackets and ball caps provide a fashionable way to commemorate your visit. For the collector or souvenir seeker we have: cups, spoons, postcards, key chains, hiking stick pins, hat pins, magnets, glasses, tiles, golf balls, ornaments and more.

For those that have just had their curiosity and imagination stirred by their cave visit, we have items that will let them explore some more with the “Jewel of the Desert” DVD, books on Kartchner Caverns and many other subjects relating to the desert southwest.

Our gift shop cooperates with the preservation wishes of Arizona State Parks and strives to carry “green” products. Such products as Free Trade coffee, recycled tees, environmental safe cards, and recycled bags. Be sure to check out our “locally made in Arizona” products. We have an extensive offering of Native American handmade jewelry, weavings, and Mata Ortiz pots. You can learn about the artist who made your piece and what tribe they are from. A selection of delicious snacks, regional sauces, Arizona jellies and locally made fudge will tempt and excite your tastes.

If you love books, we have an eclectic collection of books for your review covering subjects from the Cavern, nature, desert animals, birds, southwestern history, Native Americans, and Arizona, to cookbooks, crafts and paperbacks. View our Children’s section for stimulating and educational toys, puzzles, plush animals and puppets to accent the children’s storybooks. Dig your fingers through our variety of worldly and colorful rocks, minerals, crystals, and fossils. A fascinating display of music will appeal to many tastes and spur interest in something new and intriguing as you peruse through Native American Flute entries, traditional Cowboy tunes or the haunting chants of “Adiemus”, which plays on the Rotunda Throne Tour.

We pride ourselves in customer care so feel free to give us a call for your requests. Better yet come by and visit our gift shop. We will gladly ship to any destination in the continental U.S. for your convenience.

Bat Cave Café

The Bat Cave Cafe is open daily from 9:30 am to 4 pm (summer hours) & 9:30 am – 4:30 pm (winter hours). Please check the sign posted on the door for current times.

The Cafe offers quesadillas, freshly baked pizzas, Hebrew National Kosher hot dogs, Johnsonville Bratwursts, fresh made sandwiches & wraps (turkey, roast beef, chicken caesar and a vegetarian wrap option), as well as two salad options. Beverages offered at the Bat Cave Cafe include Coca-Cola fountain drinks, freshly brewed tea, locally sourced coffee, cookies, muffins, assorted candies and Blue Bunny ice cream to complete our menu.

Enjoy your meal in a relaxing patio atmosphere surrounded by our Hummingbird Garden

Exhibits

Visitors to Kartchner Caverns find that the Discovery Center is well-named. Caves are mysterious and unfamiliar to humans. These dark caverns peak our curiosity and lead us to seek answers for our many questions. Numerous interactive displays in the museum give visitors the opportunity to discover the answers for themselves. 

Introductory panels in the geology exhibits show how caves form, why the formations look as they do and locations of other caves. Other displays are specific to Kartchner Caverns, one of the most-studied public caves. It ranks in the top ten caves worldwide for its unique mineralogy. Here you can touch local rock types. A cut-away view of the cave hill highlights some major features and tour routes at the touch of a button. Take a virtual tour of some of the cave’s most prominent formations at the Underground Journey exhibit. The hands-on hydrology display allows visitors to follow water underground, usually hidden from our view and shows why water is essential to the cavern remaining a “living” cave. 

Though geology is the focus of many of the museum displays, exhibits also showcase cave and surface ecology, paleontology, archaeology, and history. The cave ecosystem is dependent upon a summer colony of cave myotis bats. Their guano nurtures a miniature world of amazing creatures. Explore the regional displays to educate yourself on the area’s plants, animals, and other attractions found aboveground.  Paleontological studies inspired displays describing the area’s distant past. Bones, many from extinct animals, were discovered during the caverns’ development.  Evidence of human habitation on the park property is also displayed.

Original 86,000-year-old sloth bones and a 36,000-year-old Horse skull are now on display in the Discovery Center. There are also small bones from bear, extinct antelope, bob cat, ringtail cat, and rabbit.

Kartchner Caverns has an intriguing story of discovery and development. A 15-minute video featuring the discoverers tells the story of finding and protecting the cave. View their meager caving equipment, and put yourself in their boots by crawling through simulated cave openings.

Arizona State Parks’ consultation with cave experts prior to development resulted in a display showing problems facing public caves and the importance of preserving them. Hopefully, the museum exhibits will also inspire you to appreciate and help preserve all caves.

Restrooms

The park has modern restrooms located at the Discovery Center, Campground and Trail Head.  Handicap accessible and Family facilities, with baby changing stations, are located at the Discovery Center and Campground facilities. Basic, non-handicap accessible facilities are located at the Trail Head. Please do not dispose of stored wastewater in the restroom, please use the Dump Station for this purpose.

Group Day Use Areas

The Group Day Use Area is located at the northwest corner of the Main Parking Lot. The area features three covered ramadas, eighteen picnic tables with one handicapped accessible table, water faucets and drinking fountains, 110 electrical outlets and lighting, waste receptacles and an area for a band and dancing. Optional use of a large covered gas grill and built in counter is available for an additional fee. All fees must be paid in advance when making a reservation. Fees are on a per day basis. Please make payment with cash, Visa or Mastercard at the Front Desk of the Discovery Center. Personal checks are not accepted for payment. Reservation fees apply to the rental of the Group Day Use Area only, all other per vehicle Day Use, Camping, and Tour fees are additional.

Covered Group Ramada capacity is 200-250 persons (can accommodate 50-100 more if utilizing the uncovered gravel area on the north side – no additional charge will be assessed).

Please leave the Group Day Use Area in the same condition that it was found. Please clean the grill (if used) and place waste in receptacles. A refundable cleaning/damage deposit of $150.00 (which includes the Amphitheater area if used) is required when reserving.

50 people or less = $150.00 + $25 w/grill
50 to 100 people = $200.00 + $25 w/grill
100 to 200 people = $450.00 + $25 w/grill
200+ people = $600.00 + $25 w/grill

Catering

Catering must be arranged through park concessionaire, Aramark or receive permission from Aramark to arrange your own catering. Aramark's phone number is 520-586-4166.

Amphitheater Area

Has a raised platform with electrical outlets. Seating capacity is 200-250. $50.00 per hour (2-hour minimum).

Picnic Areas/Shelters

Covered picnic tables are located around the perimeter of the Main Parking Lot and adjacent to the food concession area outside of the Discovery Center. Seven single table sites are located on pads under a shaded ramada with a water source on the west and south end of the main parking lot.  Two handicapped accessible sites are located in the center of the sites on the west side of the lot, they have a wheelchair accessible table and adjacent parking. All perimeter tables are accessible by a developed sidewalk and pad.

Three uncovered tables on pads are located in the southeast section of the Main Parking Lot, only one table is accessible with a paved sidewalk.

Seven single tables and one wheelchair accessible table are located under the covered dining area outside of the food concession area at the Discovery Center. The dining area looks out onto the Hummingbird Garden and the vista of the Whetstone mountains. A counter area with wheelchair accessibility is located inside the Bat Cave Café.

Dump Station

The Dump Station is located along the main road on the south end of the park adjacent to the Campground entrance. The station consists of two 110’ lanes, two pumps, waste receptacle and a non-potable water source. Lanes may be accessed from either end, in either direction. A paid Camping Permit is required to use the dump station. Please leave the area clean for the next user.

Showers

Showers are located in the Campground restroom buildings at the upper west end of each Campground loop. Use of showers is included in the Camping Permit fee, there are no separate charges for their use. All showers are handicapped accessible. Flush toilets and sinks with handicapped accessibility are also located in the restroom building. Two showers are located in each of the Men’s and Woman’s restrooms, a single shower is located in the Family restroom.

Pets Policy

Pets are allowed in all outside areas but they must be leashed. Pets are not allowed inside any of the buildings or on cave tours except for service animals. Pets should not be left unattended in vehicles in the parking lot or left unattended outdoors. Ensure that pets have access to a water source. Pets should be restricted to trails and developed areas due to potentially harmful desert plants and cactus. Wildlife and other pets may pose a danger to unrestrained pets due to potential conflicts or predatory behavior that could be harmful.

Park Rules

Discovery Center

The following are NOT permitted in the Discovery Center:

  • Food and drinks (including bottled water)
  • Smoking
  • Littering

Please arrive one hour prior to your tour time to see the video presentation and museum exhibits. Please leave all items in your vehicle except appropriate clothing and method of payment if purchasing tickets. Lockers are available at the Discovery Center, they require four quarters for a one-time use. Change is available at the Discovery Center.

Campground

  • Camping is permitted in designated sites only.
  • Campfires are allowed within designated fire rings. Two commercial fire rings are provided (one in each loop) for the purpose of enjoying a campfire. Solid bottom, self-contained propane stoves or charcoal grills are allowed for cooking at your campsite.
  • Wood gathering is not permitted. Wood can be purchased from camp host.
  • Pets must be on a leash. Do not leave pets unattended outdoors. Pet waste must be picked up and disposed of.
  • Drive and park on designated, paved areas only.
  • Littering is unlawful
  • Quiet hours are from 10 pm – 7 am
  • Help us to conserve water usage when possible.
  • No feeding of birds or wildlife

Please arrive at the park prior to 6 pm. The entrance gates will close at 10 pm and access will not be available until 7 am.

Cave Tours

The following are NOT permitted on Cave Tours:

  • Pets (Except certified service animals meeting ADA standards). Please do not leave pets in vehicles.
  • Purses, handbags, backpacks, fanny packs, baby backpacks or other bags/items.
  • Binoculars or flashlights.
  • Photography or video equipment (to include phones, other electronic recording devices, and tripods).
  • Food, gum, tobacco products and drinks (including bottled water).
  • Strollers, walkers, crutches.
  • Touching or damaging formations (punishable by law).
  • Littering or tossing coins.

Please plan to leave all items in your vehicle or in the lockers located on the rear patio of the Discover Center. Heavy clothing will not be necessary in the warm, humid cave. A coat or jacket appropriate to the outside weather is all that you will want to bring with you on tour.

Agency Rules & Regulations